Customer-Centric Technology in Health Insurance

A panel appearance at the Hallmark HMO (Consolidated Hallmark Holdings) Annual Stakeholders' Engagement, on the theme "Transforming Healthcare Delivery: Integrating Customer-Centric Technology for Enhanced Access and Affordability."

The conversation focused on how technology can widen access to health cover and improve the member experience — from digital enrolment and claims to using data to make health insurance more affordable and responsive across the Nigerian market.